Chile . Puerto varas

Passport: entry is generally straightforward as long as passport is valid for at least six months beyond arrival date.

Customs Regulations: no restrictions on import and export of local and foreign currency. Duty-free allowances include purchases of up to US$500. Travelers leaving the duty-free Regions I and XII are subject to internal customs inspections; there are heavy fines for fruit, dairy, spices, nuts, meat and organic products. X-ray machines are used at major international border crossings, such as Los Libertadores (the crossing from Mendoza, Argentina) and Pajaritos (the crossing from Bariloche, Argentina).

Visas: generally not required for stays of up to 90 days. Australian citizens must pay a 'reciprocity fee' when arriving by air.

Tourist Cards: on arrival, visitors will be handed a 90-day tourist card in the form of a receipt with bar code that will be asked upon leaving the country. It's possible to renew a tourist card for 90 more days. Many visitors prefer a quick dash across the Argentine border and back.

Electricity: the electricity current operates on 220V, 50Hz; plugs are C / L type.

Time: for most of the year Chile is 4 hours behind GMT, but from mid-December to late March, because of daylight-saving time (summer time), the difference is 3 hours. The exact date of the changeover varies from year to year. Note that Southern Patagonia uses the summer time for the entire year and Easter Island is 2 hours behind Santiago.

Internet Access: most regions have excellent internet connections; it is typical for hotels, hostels and coffee shops to have Wi-Fi. Much of Patagonia lags behind in this area, though free public Wi-Fi is available in some communities on the plaza.

Mobile Phones: foreign travelers with unlocked cell phones can only use a Chilean SIM card after registering their own device in Chile. Local SIM cards are cheap and widely available, for use with unlocked GSM 850/1900 phones. There's 3G or 4G access in urban centers. Cell-phone numbers have nine digits, starting with 9. If calling cell-to-landline, use the landline's area code. Cell phones have a 'caller pays' format. Calls between cell and landlines are expensive and quickly eat up prepaid card amounts. Purchase a new SIM card from a Chilean operator such as Entel or Movistar. Then purchase phone credit from the same carrier in kiosks, pharmacies or supermarket check-outs. In Patagonia, Entel has much better coverage than other companies. There's reception in most inhabited areas, with the poorest reception in the middle of the Atacama Desert and parts of Patagonia.

Money: ATMs are widely available, except along the Carretera Austral. Credit cards are accepted at higher-end hotels, some restaurants and shops. Traveler's checks are not widely accepted.

ATMs: Chile's many ATMs, known as Redbanc, are the easiest and most convenient way to access funds. Transaction fees can be high. Most machines have instructions in Spanish and English. Choose the option “tarjeta extranjera” (foreign card) before starting the transaction. Throughout Patagonia, many small villages only have one bank. Those crossing overland from El Chaltén, Argentina to Villa O'Higgins should bring plenty of Chilean pesos, as the nearest reliable banks are in Coyhaique.

Cash: some banks and “casas de cambio” (exchange houses) will exchange cash, usually US$ dollars only. More costly purchases -such as tours and hotel bills- can sometimes be paid in US$ cash.

Credit Cards: plastic (especially Visa and MasterCard) is welcome in most established businesses; however, many businesses will charge up to 6% extra to cover the charge they have to pay for the transaction. Credit cards can also be useful to show 'sufficient funds' before entering another South American country.

Currency: the Chilean unit of currency is the peso (CH$). Bank notes come in denominations of 500, 1000, 2000, 5000, 10,000 and 20,000 pesos. Coin values are 1, 5, 10, 50, 100 and 500 pesos, although one-peso coins are fast disappearing, and even fives and 10s are uncommon. It’s important to carry small bills; it also can be difficult to change large bills in rural areas.

Tipping: it's customary to tip 10% of the bill in restaurants (the bill may include it under 'servicio'). Taxis Drivers do not require tips.

Taxes & Refunds: a 19% value-added tax known as the impuesto de valor agregado (IVA) is levied on all goods and services. When using US dollars or a foreign credit card to pay for lodgings or tour packages no IVA, or tax, is charged.

Opening Hours: Hours given are generally for high season; in many provincial cities and towns, restaurants and services are closed on Sunday and tourist offices close in low season.
Banks 9am–2pm weekdays, sometimes 10am–1pm Saturday
Government offices & businesses 9am–6pm weekdays
Museums often close Monday
Restaurants Noon–11pm, many close 4–7pm
Shops 10am–8pm, some close 1–3pm


The longest and thinnest country in the world runs from the Andes to the Pacific. As well as sharing borders with Argentina, Peru and Bolivia. Chile also has territories in Polynesia and Antarctica, making it a tri-continental nation. From the high Andean plateau to the untouched southern territories at the end of the world, Chile invites to live adventures in the middle of the world’s driest desert, in the unique rainy temperate forest of South America, in front of millennial glaciers or under the watchful eye of the Andes in the middle of the buzz of modern cities like its capital, Santiago. These cultural and climatic contrasts have left an imprint on the identity of the country and its people. Warm, energetic, approachable and kind, Chileans share the love for their land, which invites you to build relationships beyond boundaries, to live unique experiences and to discover Chile.


Population: 18,1 millions.
Capital city: Santiago.
People: 95% European descent and Mestizo, 5% Indian.
Language: Spanish and a handful of native languages, including Aymara, Mapuche and Rapa Nui.
Religion: 89% roman catholic, 10% protestant, less than 1% jewish.


ANDEAN CROSSING 1 DAY: PUERTO VARAS - BARILOCHE

A unique tour that sails through The Andes Mountains, across three beautiful lakes, connected by four overland legs, from Puerto Varas in Chile to San Carlos de Bariloche in Argentina, and vice versa. A journey that can be enjoyed every single day of the year, revealing mountainous landscapes of great beauty that are located in the most colorful area of the Patagonia. It takes just one day to travel from one country to the other, but the option exists of extending the trip to two days or more, staying in Puella and/or Puerto Blast at the half-way mark. • 08.00 hrs. Departure from Puerto Varas hotels and locations provided. Continuation toward Petrohué, bordering Lake Llanquihue. Impressive views of Volcano Osorno and Calbuco volcanoes dominate the landscape. We will enter to the Vicente Pérez Rosales National Park where we will visit the Petrohué waterfalls; whimsical shapes of volcanic rock, bathed by green waterfalls make the perfect picture. • 10.00 hrs. We will set sail to Peulla, sailing on Todos los Santos Lake. If the weather permits incredible views of Osorno and Puntiagudo Volcanoes and Mount Tronador will surprise you. • 11.45 hrs. Arrival to Peulla, ecological Village, a paradise for nature lovers. Lunch (not included). • 14.00 hrs. We will board a bus with destination Puerto Frias. After performing the departures formalities at Chilean Customs Office. We will cross the Andes Mountain range at 976 m.a.s.l. We will descend by a sneaky road to Puerto Frías, navigation by Felix Frías lake, toward Puerto Alegre. In Porto Alegre will take a bus to Puerto Blest. • 18.30 hrs. Departure from Puerto Blest, we will begin the last navigation on Nahuel Huapi Lake, with destination to Puerto Pañuelo. 19.45 hrs Arrival to Puerto Pañuelo, we take the bus to make the final part of our trip with destination to the "Capital of the Argentine tourism", Bariloche. City that fascinates in both winter and summer by its ski resorts, shopping, hotels, restaurants and nightlife. • 20.30 hrs. Arrival to Bariloche. Note: service Puerto Varas to Bariloche and viceversa can be interrupted at any point, staying more than one night in Peulla and continue the next day on the schedule. Dinner and accommodation at Hotel Natura Patagonia or Hotel Peulla not included (see rates in our Chile Confidential Tariff) Cruce Andino is a tourist circuit; the schedules are referential and can change depending on weather conditions and number of passengers.

ANDEAN CROSSING 2 DAYS: PUERTO VARAS - BARILOCHE

A unique tour that sails through The Andes Mountains, across three beautiful lakes, connected by four overland legs, from Puerto Varas in Chile to San Carlos de Bariloche in Argentina, and vice versa. A journey that can be enjoyed every single day of the year, revealing mountainous landscapes of great beauty that are located in the most colorful area of the Patagonia. It takes just one day to travel from one country to the other, but the option exists of extending the trip to two days or more, staying in Puella and/or Puerto Blast at the half-way mark. D A Y 1 • 08.00 hrs. Departure from Puerto Varas hotels and locations provided. Continuation toward Petrohué by bus, bordering Lake Llanquihue. Impressive views of Volcano Osorno and Calbuco volcanoes dominate the landscape. We will enter to the Vicente Pérez Rosales National Park where we will visit the Petrohué waterfalls; whimsical shapes of volcanic rock, bathed by green waterfalls make the perfect picture. • 10.00 hrs. We will set sail to Peulla, sailing on Todos los Santos Lake. If the weather permits incredible views of Osorno and Puntiagudo Volcanoes and Mount Tronador will surprise you. • 11.45 hrs. Arrival to Peulla, ecological Village, a paradise for nature lovers. Lunch or dinner (not included). D A Y 2 • 10.30 hrs. We will board a bus with destination Puerto Frias. After performing the departures formalities at Chilean Customs Office. We will cross the Andes Mountain range at 976 m.a.s.l. We will descend by a sneaky road to Puerto Frías, navigation by Felix Frías lake, toward Puerto Alegre. In Porto Alegre will take a bus to Puerto Blest. • 13.00 hrs. Arrival to Puerto Blest. Lunch not Included. • 16.00 hrs. Departure from Puerto Blest, we will begin the last navigation on Nahuel Huapi Lake, with destination to Puerto Pañuelo. • 17.15 hrs. Arrival to Puerto Pañuelo, we take the bus to make the final part of our trip with destination to the "Capital of the Argentine tourism", Bariloche. City that fascinates in both winter and summer by its ski resorts, shopping, hotels, restaurants and nightlife. • 18.15 hrs. Arrival to Bariloche. Note: service Puerto Varas to Bariloche and viceversa can be interrupted at any point, staying more than one night in Peulla and continue the next day on the schedule. Dinner and accommodation at Hotel Natura Patagonia or Hotel Peulla not included (see rates in our Chile Confidential Tariff) Cruce Andino is a tourist circuit; the schedules are referential and can change depending on weather conditions and number of passengers.

CHILOE, ANCUD, CASTRO & DALCAHUE (WITH LUNCH)

We will begin our excursion on our way to the town of Pargua, south of Puerto Varas, where we will board a ferry to sail through the Chacao Channel, which separates the mainland from the Isla Grande de Chiloé. During the navigation we will be able to observe sea lions, pelicans and marine birds typical of this region. We will dock in the town of Chacao and continue to the city of Ancud. Here we will be able to visit the San Antonio Fort - a historical site located in the upper part of the city, built at the end of the 18th century and part of one of the last Spanish fortifications in our country; the Foundation of Heritage Churches; the Plaza de Armas and the Municipal Market, which offers a variety of gastronomic and handicraft options of the island. Then we will continue our tour to Dalcahue, a city located in front of Quinchao Island and that has a traditional gastronomic market of Palafitos with a spectacular view! We will visit the Handicrafts Fair and walk to the "Iglesia Nuestra Señora De Los Dolores", a typical Chiloé construction that is part of the UNESCO World Heritage Site. Afterwards we will continue our trip to the city of Castro, capital of the Island of Chiloé, stopping to take pictures at the Palafitos Manuel Montt. We will visit the San Francisco Church, the largest handicraft market on the island, as well as the traditional Gamboa viewpoint where we can take a beautiful postcard of its world famous "Palafitos". Return to the hotel.